FAQ
Questions, answered
The things people usually ask before they sign up.
Does Loqorina replace our WMS or ERP?
No. Loqorina is a spatial layer that sits on top of what you already use, not a system of record. It imports from Excel or CSV and shows where things physically are; it does not replace your existing inventory or ERP system.
What happens if we stop scanning for a while?
The twin goes stale, and Loqorina tells you instead of pretending everything is current. The freshness dashboard shows exactly which locations have not been scanned in the last 7 or 30 days, so you catch drift before it becomes a real problem.
Does scanning work without an internet connection?
Yes. The mobile scan flow queues scans offline and syncs them automatically once the connection comes back, so a dead zone on the warehouse floor does not block anyone.
Do we need to buy hardware, beacons, or handheld scanners?
No. Every location and asset gets a printed QR code, and any phone camera can scan it. There is no beacon network or dedicated hardware to install.
How do we get our existing inventory into Loqorina?
Upload your existing Excel or CSV export, map its columns to Loqorina fields, and re-import any time your source data changes. The import is idempotent, so re-running it will not create duplicates. Not sure what shape it should be in? A downloadable template shows you the exact columns.
Can everyone on our team do everything?
No. Loqorina has three roles: admins and managers can set up and reconfigure the warehouse, while operators use the day-to-day features (scanning, search, viewing the dashboard) without setup access.
Can we cancel anytime?
Yes. You can cancel future renewals whenever you like. We do not offer refunds for the current billing period; see our Terms of Service for the full details.